Using Social Media To Help Your Business Thrive

Do you have an innovative idea and want to start a small business but you’re not sure how to go about spreading the word and making it a success? Maybe you already have a business but you’d like to improve your customer’s experience and make it more personal?

Building a strong online presence to connect with consumers is beneficial for a business to create a more personal, ‘one-on-one’ relationship with its customers, as well as provide a more tailored experience. After all, satisfied customers are the key to a successful business.

Luckily, in the social media era we will live in today, a marketing team is not always a necessity to make your small business thrive and grow.  By using social media, it can be simple to build or improve your business’ presence online. Our community is very much digital and online now so it makes sense for a business to connect with its consumers via the various social media platforms available.

It can also be advantageous for a business to target their marketing and advertisements towards their specific demographic audience.

For example, if your business is selling cruelty-free make-up then setting up a Facebook page for your company is a excellent tool to increase its online presence. This business could use Facebook to find online communities and groups that share the same interest – like groups for individuals interested in a cruelty-free lifestyle.

Interacting with consumers can be helpful for this specific niche market to find loyal consumers who would be interested in the product.

Here are some helpful tips to increase your company’s online presence and connect with its consumers through these different social media outlets.


Create an Instagram for your business and share relevant pictures of the product or service.

Allow your followers to connect with your business by using hashtags. For the above example, the business could post photos of their products and hashtag it #crueltyfreemakeup so that interested people can find your business easily.


Set up a Facebook page for your business.

Consumers can connect with your company, send messages, leave reviews, and find information about the company.

Your business has the ability to connect with online forums, communities, and groups who may be more likely to have an interest in your niche market business.


Post videos to your channel of demonstrations on how to use your products, create a social media campaign video, or share video reviews from other Youtube channels.

If your product was cruelty-free makeup, you might share a video on your channel of someone reviewing your products (or send the products to a beauty blogger to review).

Your business could also share videos, in this example, of make up tutorials and demonstrations on how to use the makeup, or some tips and tricks.

Tagging the video with the relevant hashtags will also help likeminded interested individuals to find information about your products or services.

Not all social media outlets will be relevant to your specific business, but it is definitely worth researching which online platforms would be best suited for your business to be present in and for customers to connect with the business.

“Instagram has around 130–150 million users, over two-thirds of which are women between the ages of 18 and 35.” – Duct Tape Marketing

In this case, if your target demographic was women between the age of 18-35 then Instagram would be one ideal social media platform to use to best connect with your company’s consumers.

There are so many different social media platforms available to suit every type of niche business idea, increase your online presence, and find interested consumers.

Share in the comments what your favourite social media platforms are. Which outlets are you most likely to use to connect with a business? If you have a company, which platforms do you think are best suited for your products or services? Let’s start a discussion!

See you around!

Social media is a great tool for increasing online presence.

Jumping On The Digital ‘Brand-Wagon’

We’re all aboard the social media train – full speed ahead. While we’re on it, you can use it to your advantage; to create your digital brand, strengthen your online presence and build a network of connections.

Though, to begin with, what actually is a digital brand?

Your digital brand is basically your online image and reputation. It’s how your readers, followers, subscribers – everyone who’s a consumer of your content – view you, as well as their opinion of you.

“There’s a difference between a brand name, and a brand. Your brand name is tangible and people can see it, while your brand, however, only exists in the mind of your customers – it’s what they think of when they hear your name.”MediaVision

But why does this matter to you?

Well, having a strong digital brand and a positive online presence is like having 5-star ratings. For businesses, it means their consumers believe in the company’s quality or service; for social media influencers (like Youtube vloggers, Instagram influencers, and bloggers) it can mean they give honest recommendations, are loyal to their subscribers and followers, and curate fresh, interesting, quality content.

“Their [Youtube vloggers’] cultural influence may outweigh their commercial influence, in many cases, and that’s not necessarily a problem.”The Guardian

However, having a strong digital brand and online presence is not only of relevance to those with a career in the digital world. It can be beneficial for everyone to be socially aware online – even just the everyday person, like you!

Building your digital brand doesn’t have to sound like a daunting concept. It can be easy and simple to make connections and start to build a network of people. Starting or revamping your LinkedIn account is a great place to start. On LinkedIn you can reach out to classmates, colleagues, professors, as well as both current and prospective employers. It can be beneficial to have a strong online presence if a company would like to connect with you (or vice versa), especially in our ever-changing evolved digital social world.

Building your digital brand can also be a valuable asset for you to share your opinions and perspective in the online world. With a vast array of social media platforms available, and various niche markets you may have an interest in, if you have a strong, genuine digital brand and online reputation it can help you to find likeminded individuals with the same interests.

On the business side, a strong digital brand can help a company, whether its well-known or a start-up, to thrive. By having a strong online presence, and a good social media reputation, consumers are more likely to enjoy the personal experience and be loyal to the brand. Online influencers with genuine opinions, recommendations, and exciting curated content also generate loyal followers.

What’s your online presence like on social media? Is your digital brand strong and positive? Do you voice your opinions via a channel on Youtube, or perhaps from your Facebook or Twitter account? Let’s start a discussion, share your thoughts in the comments.

See you around!

digital brand
Building a strong digital brand can be simple but very valuable.